San Diego State University Research Foundation


Workforce Development Specialist

US-CA-San Diego

Job ID: 2024-17052
Type: Full-Time Contract
# of Openings: 1
Category: Community/Social Services
ADAR at SDSU

Overview

The salary range for this position is $5547.00 -
$6350.00 monthly depending upon qualifications and is non-negotiable.

This position is open until filled.

To receive full consideration, a cover letter describing your fit to the position and resume must be included with your application.

WHO WE ARE

Academy for Professional Excellence, a project of San Diego State University School of Social Work, was established in 1996 with the goal of revolutionizing the way people work to ensure the world is a healthier place. Our services integrate culturally responsive and recovery-oriented practices into our daily work to promote healing and healthy relationships. Providing around 70,000 learning experiences to health and human service professionals annually, the Academy creates experiences with the mission to provide exceptional learning and development experiences for the transformation of individuals, organizations, and communities. The Academy continues to grow with new programs and provide a variety of workforce development solutions in Southern California and beyond.

When you join the Academy team you can expect to contribute to an inclusive and innovative environment where the sharing of ideas, perspectives, and experiences is welcomed and encouraged. In applying for a position at the Academy, we invite you to consider our Core Values and our commitment to Diversity, Equity, and Inclusion.

The Academy is committed to the recruitment of individuals who represent the full diversity of our community. We recognize that experience and skills related to the position may have been acquired via life experiences, work, and/or education and training. We are interested in learning more about your unique experiences and how they might contribute to our mission. We invest in people to create an innovative work environment that promotes well-being and a culture that builds on and fosters the strengths of its staff and their intersectional identities.

WHAT OUR TEAM DOES WITHIN THE ACADEMY

Child Welfare Development Services (CWDS) provides workforce development, organizational support, technical assistance and capacity building for the public child welfare staff of Southern California counties. These services include coaching, simulation, classroom training, eLearning and evaluation services that provide development opportunities for new social workers, the existing workforce, supervisors, managers and executive level leadership as well as community partners and multi-disciplinary partners working closely with child welfare agencies.

Cultural Responsiveness Services Program (CRS) provides unique learning experiences that allow participants to explore cultural differences, recognize potential individual and organizational biases, and practice culturally responsive behaviors through facilitated discussions, coaching, and simulation. It is designed to create a space for self-assessment, the development of skills and strategies to identify and manage bias, and the opportunity to contribute to a project that will improve cultural responsiveness either for individual practice or within the organization.

PURPOSE OF THE POSITION

Under the general direction of the CRS Manager the Workforce Development Specialist will develop and oversee the development of workforce learning and curriculum development that meets the needs of health and human services stakeholders. This position works closely with the Southern counties to develop workforce development curricula in various modalities (i.e., instructor-led, simulations, eLearnings, coaching products, video demonstrations, desk guides). This position will also work closely with health and human services and subject-matter experts with lived experience on the development of curricula.

Responsibilities

This is a 40-hour-a-week, full-time position, working M-F from 8:00 to 4:30 p.m., and is based on contract funding subject to annual renewal. The position is subject to intermittent overnight travel and work shifts outside of normal business hours including weekends and evenings. This position is based in California and is a hybrid position working some days onsite, up to 2 days/week at the San Diego and/or Riverside site and some days up to 3 days/week remote. This position is based in California with a regular on-site work location of the San Diego ofce.

Note: some duties may include working with and/or exposure to sensitive/traumatic topics or material dealing with child abuse, elder abuse, and/or issues and scenarios related to mental health, substance use, or racism.

PROJECT MANAGEMENT (35%)

• Work closely with the CRS Consultant to identify curriculum and workforce development needs for the county stakeholders
• Oversee the development and/or revision of curriculum and workforce development projects
• Monitor progress toward project goals, priorities, and major work schedules
• Identify, recruit and develop scopes of work with subject matter experts/consultants, curricula developers and facilitators
• Evaluate subject matter experts (SMEs), provide feedback as appropriate, identify development opportunities
• Pilot, evaluate and implement workforce development materials and curriculum in a variety of modalities

CURRICULUM DEVELOPMENT (20%)

• Facilitate pre-assessment meetings with county stakeholders and subject matter experts to provide content for curricula
• Conduct qualitative coding of data collected from pre-assessment meetings and develop topics and learning objectives for curricula
• Identify subject matter expert curriculum developers
• Develop, revise and review workforce development curricula and deliveries to meet regional and/or statewide needs as appropriate
• Maintain current workforce development class materials, making modications as indicated by curriculum advisory committee(s), subject matter experts, and stakeholders
• Participate in Academy’s evaluation efforts with the CRS Consultant, to inform the development and implementation of appropriate evaluation plans

LEARNING EXPERIENCES, MEETING FACILITATION AND COACHING (20%)

• Create, convene and facilitate workgroups and meetings with stakeholders to ensure effective coordination and collaboration
• Deliver approximately 12 days of classroom deliveries per year
• Provide Lead Facilitator role for Simulation Days
• Provide individual and group workforce development coaching to learners as determined by deliverables, as needed

PROGRAM ADMINISTRATION AND COORDINATION (10%)

• Develop and maintain strong, positive, collaborative working relationships with county, regional, and state stakeholders
• Demonstrate political acumen
• Manage stakeholder communications
• Work closely with members of the CRS program to market workshops deliverables

HEALTH AND HUMAN SERVICES PRACTICE IMPROVEMENT INITIATIVES (10%)

• Stay abreast of current and emerging health and human services initiatives and issues at the county, regional, state and national levels
• Participate in workforce development evaluation and research
• Serve as a liaison with key stakeholders to develop strong partnerships, identify workforce development needs and to identify subject matter experts
• Maintain active involvement with regional and statewide workgroups

OTHER DUTIES AS ASSIGNED (5%)

• Participate in Academy committees or workgroups and in Academy-wide meetings, trainings and special events
• Perform other duties as assigned which are in the best interests of the Academy for Professional

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Knowledge of adult learning theory, instructional design, and current workforce development trends
• Ability to develop curricula in a variety of modalities
• Ability to demonstrate a high level of cultural responsiveness
• Ability to research current and emerging health and human services initiatives and issues
• Ability to interact effectively with co-workers, stakeholders, training/workshop attendees and other external customers
• Ability to work well individually and within a team
• Excellent interpersonal and oral communication skills such as diplomacy, accurate listening/speaking skills; & the ability to work well with a wide variety of contacts; write well, including clear, concise correspondence
• Ability to understand and follow posted work rules and procedures
• Ability to display organization, meet deadlines, display detail orientation, possess good judgment and critical thinking
• Ability to effectively manage multiple projects and priorities
• Ability to independently interpret a wide variety of complex policies and procedures integral to the program/project to which the position is assigned
• Ability to carry out assignments without detailed instructions
• Ability to plan, coordinate & initiate actions necessary to implement group decision, organizational development & administrative skills
• Ability to travel within California - primarily southern California regions - and to statewide conferences when applicable
• Ability to collaborate effectively and create cohesive relationships within the project environment
• Ability to display motivation and strong interpersonal skills

Qualifications

Minimum Qualifications

• • Equivalent to a bachelor’s degree in Social Work or related field (e.g. public health, psychology, behavioral health etc.)
    -OR-
  • Additional experience may be substituted for the required education on a year for year basis.
• • Three (3) years of previous experience related to Health & Human Services.
  • One (1) year of experience leading or coordinating a program within the Health & Human Services or Behavioral Health fields and/or supervising employees.
    
    (A master's degree may be substituted for years of experience, up to two years)

Preferred Qualifications

• • Prior experience with adult learning theory, instructional design and current workforce development trends
  • Ability to develop curricula in a variety of modalities
  • Project Management Certicate
  • Fluency in using standard ofce packages for report preparation, curriculum development, presentation designs, and other work products as needed
  • Knowledge of current and emerging health and human services initiatives and issues
  • Experience working in a health and human services program
  • Experience working in health services, human services or social services for a public agency (example: state or county health and/or human services agency)
  • Experience leading collaboratives with local, regional, and state health and human services stakeholders
  • Experience planning and coordinating projects and deliverables
  • Progressively responsible experience in managing projects

TIPS FOR MAKING IT THROUGH OUR HIRING PROCESS

• • You must apply through the SDSURF Career Page.
  • Read the job application carefully. Refer to the Job Description for more information.
  • Make sure your application is complete, including a resume and cover letter describing your fit to the position.

ADDITIONAL APPLICANT INFORMATION

• • Candidate must reside in California or live in a commutable distance from SDSU at time of hire.
  • Job offer is contingent upon satisfactory clearance based on Background Check results (including a criminal record check).
  • Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
  • San Diego State University Research Foundation is an EEO/AA/Disability/Vets/Title IX Employer.

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