Field Service Technician/Mechanic, Canton, Michigan

Employer Fraza
Created 01/14/2021
Reference 128778219
Country United States
State Michigan
City Canton
Zip 48187

Our Field Service Technicians may be located on site or travel to customer locations depending on experience / skillset. Our technicians enjoy flexible working hours, a competitive incentive program, and uniforms. Field Service Technicians who work at customer locations drive company-supplied vehicles.

Responsibilities:

  • Manage all on-site installation, repair, maintenance and test tasks for forklifts, aerial lifts, floor scrubbers and other materials handling equipment.
  • Provide light to heavy-duty mechanical diagnostics and repair; determine proper solutions.
  • Provide service and customer support during field visits or dispatches.
  • Comprehend customer requirements and make appropriate recommendations/briefings.
  • Build positive relationships with customers.
  • Cooperate with technical team and share information across the organization.
  • Produce timely and detailed service paperwork.
  • Document processes.
  • Operate vehicles / machinery in a safe manner and use current Information Technology.
  • Follow all company’s filing procedures and protocols.
  • Tie workflow to schedule.
  • Communicate with management staff.
  • Must have and maintain a clean driving record & be drug and alcohol free.


Work Experience Requirements:

  • Previous diagnostic and repair experience with electric, diesel and/or hydraulic equipment.
  • Ability to troubleshoot, test, repair and service technical equipment.
  • Comfortable advising customers on repair needs.
  • Strong customer service skills.
  • State licenses/certifications helpful, but not required.


Education Requirements:

  • High school diploma, GED or equivalent required.
  • Associate's degree or technical school certification preferred.


PI128778219

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