|Employer||Denver Botanic Gardens|
Job Summary: Responsible for installation, maintenance and usage of Denver Botanic Gardens Workstation software, hardware and related peripherals. Provides software and hardware support to end users to include, but is not limited to, training users and troubleshooting computer and peripheral operation. Provide Microsoft Windows operating systems, MS Office, and related software installation and support. Provide first level support services, escalating complex problems as required.
Career Type: Full-time
Compensation: $20.00 - $22.00
Education/Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Training in Windows operating systems, Windows Office products and related hardware. Good written and verbal communication skills. Technical certifications desired. Training and support experience with PC workstations in a network environment. Microsoft Word, Excel, Windows, Outlook, Teams and related software familiarity is essential. Must have experience troubleshooting, debugging and repairing computer related problems, printers, workstations etc.
Essential Job Duties:
Other Job Duties:
Full-time and Part-time
Major benefits include choice of medical plans, dental, vision and life insurance, medical and daycare Flexible Spending Account (FSA) and Healthcare Spending Account (HSA) ; a generous retirement plan plus paid holidays, vacation, personal and sick time and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP), an ECO pass and a complimentary Denver Botanic Gardens membership, access to Gardens education classes and summer concert tickets.