Coordinator I, Administrative Support, Baltimore, Maryland

Basic Qualifications

Associate’s Degree required in relevant field or equivalent

Minimum 2 years of work experience requiring use of organizational skills, customer service skill, training, and computer software.

Preferred Qualifications

Bachelor’s degree

Experience in a non-profit non-governmental aid and development organization.

Experience with web-based collaboration and communication systems technologies desirable, including but not limited to SharePoint, Adobe Connect etc.

Knowledge, Skills, and Abilities (KSAs)

Highly organized, detail-oriented, and ability to forecast complex scheduling needs while also able to make adjustments for last-minute requests.

Excellent interpersonal, oral, and written communication skills and ability to represent executive and leadership teams internally and externally.

Ability to work well with diverse employees / job functions and stakeholders in a cooperative and friendly manner.

Ability to maintain high levels of integrity and confidentiality regarding agency and employee matters.

Consistently produces high quality, accurate work in an efficient and timely manner.

Demonstrates high degree of initiative and is proactive in seeking and undertaking work assignments.

Ability to quickly learn new tools, technologies, and new platforms to improve work efficiency.

Strong planning, coordination, prioritization, and time management skills.

Able to work flexible hours when needed.

Excellent written communication skills, ability to edit and format documents, presentations, etc.

Strong project management skills: proven ability to initiate tasks, conduct necessary research, coordinate with appropriate staff, and follow through until all tasks completed.

Strong computer skills in Microsoft Word, PowerPoint, Outlook, and Excel.

Required Languages?– English, Spanish, French, or Arabic a plus.?

Travel?– none.

Supervisory Responsibilities: none

Key Working Relationships

Internal: Executive Vice President and Chief Global People & Diversity Officer, GPR division, GPR Leadership Team, REDI team, GPR Strategy, Communication, and Internal Operations team, Executive Advisory Council, OverOps Leadership Team, Administrative staff throughout the agency.

External: Vendors, partners, and consultants

Agency REDI Competencies (for all CRS Staff)

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Personal Accountability – consistently takes responsibilities for one’s own actions.

Acts with Integrity – consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.

Builds and Maintains Trust – shows consistency between words and actions.

Collaborates with Others – works effectively in intercultural and diverse teams.

Open to Learn – seeks out experiences that may change perspective or provide an opportunity to learn new things.