Director of Child and Family Services, Minneapolis, Minnesota

About Children's Minnesota

Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org .

Children's Minnesota is proud to be recognized by Modern Healthcare as one of 2023's Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Position Summary

The director is responsible for implementation of the departments and programs that include Child Life, Spiritual Care, Interpreter Services, Welcome Center and Volunteer Services offered at Children's MN. This includes programs within Music Therapy, Pet Therapy, Star Studio, Operator Services and Family Resource Center

The director collaborates with the VP, Operations to develop and advance strategic goals for the departments supported in alignment with Children's MN vision, mission and strategic plans. The director will provide operational direction and collaborate with internal and external partners including clinical teams, non clinical operations, compliance, philanthropy, finance, public policy and community engagement amongst many others to advance the strategic goals of CMN.

The director has responsibility and accountability to ensure that services and programs provided in their portfolio are patient/family focused and operationally efficient in support of Children's clinical needs and the strategic plan. The director will play a critical role in fostering a healthy working environment that is welcoming to all employees and aligns with our principles of diversity, equity, and inclusion.

Manages variance to daily operations in coordination with the VP, Operations. Collaborates with the VP, Operations to develop, implement and monitor a fiscally-sound budget for capital and operational resources, as assigned. The director will work with Children's Foundation, individual and corporate donors to ensure that philanthropic funds and donations are being appropriately managed according to donor intent.

Education:
*Bachelor's degree required
*Master's degree in Child Life, Social Work, Child Development, Psychology, Business Administration or Heath Care Administration preferred

Experience:
*Minimum 10 years' of progressive management and leadership experience.
*Minimum of 3 years' leadership experience in Human Services.
*Minimum 5 years' in healthcare. Pediatric experience preferred.
*Experience in Child Life, Volunteer Services, Spiritual Care, Interpreter Services, Social Work or related field.
*Demonstrated success in system implementations.
*A track record of developing people through coaching, mentoring, and encouragement.
*Working knowledge and experience with non profit operations and philanthropic engagement.

Knowledge/Skills/Abilities:
*Demonstrated ability in strategic thinking, planning, multi-tasking and implementation.
*Possesses a proven track record of leading cost-effective operations.
*Experience in successful partnering with other health care programs and organizations, including community agencies and donors.
*Demonstrates excellent collaboration and influence skills.
*Demonstrated ability to lead and facilitate effective teams with proven ability to realize favorable outcomes and performance.
*Expert communicator both in facilitating group discussion and presenting information in a larger forum.
*Knowledge, methods and skills needed to effectuate change, to understand and value the perspectives and responsibilities of others, and the capacity to mentor others.
*Strong financial acumen.

The posted pay range represents rates for a grouping of multiple jobs within a salary grade. We carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, and organizational needs. Base pay is just one piece of the total rewards program offered by Children's Minnesota.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children's Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.

Children's Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.