TechZone Student Manager, Villanova, Pennsylvania

Employer Villanova University
Created 05/02/2024
Reference 240376373
Country United States
State Pennsylvania
City Villanova
Zip 19085
Salary -

Villanova University


Posting Details

Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.

Position Information

Posting Number:20245032VPosition Title:TechZone Student ManagerPosting TypeStudentHours/week:40Eligibility:Work study preferred but open to all studentsSemester2024 SummerLocation Detailed Work Schedule
M-F 40 hours a week
Number of positions:3Department:715-UNIT - Technology Support ServicesContact Name:Seth CareyContact Phone/Extension:610-519-7207
Position Summary Information

Job Description Summary:
This position is available for TechZone students who possess advanced troubleshooting and leadership skills. Applicants must have a proven track record of mentorship for other students, and display advanced problem solving and critical thinking.

The ideal candidate will be a highly experienced TechZone student worker. Please Note: Candidates must be able to work between May 19th-August 7th. Housing and meal plan are included.
Requirements:
- Manage the general activity of the TechZone
- Carry out duties as assigned at the TechZone
- Mentor and train new student workers at the TechZone
- Take an active role in creating documentation for tier-0 and tier-1 support issues at the TechZone
- Provide first level help desk and walk up support to provide support of all UNIT supported systems.
- Consult with students, faculty, and staff on complex issue regarding Villanova technology and systems.
- Assist with computer problems and provide diagnosis and resolutions.
- Log calls utilizing TeamDynamix ( TDX) ticket system.
Additional Information:Physical Demands Summary:
Light lifting, up to 50lbs
Wage Rate:$15/hr
Posting Detail Information

Closing Date (11:59pm ET):05/31/2024Open Until FilledNo

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently a registered Villanova student?
    • Yes
    • No
  2. Are you eligible for work study?
    • Yes
    • No
    • I don't know
  3. * What is your availability? (days and times)

    (Open Ended Question)

  4. Have you ever worked on campus before? If “Y”, what department and semester/year?

    (Open Ended Question)

Optional Applicant Documents:

Required Documents
    Optional Documents




      PI240376373

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