| Employer | Department of Human Services - Direct Care and Treatment |
| Created | 05/07/2024 |
| Reference | 11450977 |
| Job Type | Full Time |
| Country | United States |
| State | Minnesota |
| City | St. Paul |
| Zip | 55102 |
| Salary | Competitive |
|
When
all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.
Working Title: Operations Support Specialist Job Class: Human Services Program Specialist 1 Agency: Human Services Dept
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Job Summary *This position is in-office at least three (3) days per week with the ability to Telework the remaining days of the week. This Office of the Inspector General (OIG) consists of five divisions: Background Studies, Licensing, Program Integrity Oversight, Legal Counsel, Business Integration and Analytics and Enterprise Operations and Policy. The Program Integrity Oversight Division (PIO) is responsible for fraud and abuse prevention, detection, investigation, enforcement and remedy actions with regard to Department of Human Services (DHS) Minnesota Health Care Programs (MHCP) providers, including Medical Assistance (Medicaid) and Minnesota Care; Child Care Assistance Program providers, and public program recipients. This position exists to provide administrative and program implementation support to PIO by working in collaboration with the PIO leadership team to develop and implement administrative policies and procedures and standard operating practices. Responsibilities include but are not limited to: • Performing and/or assuring the timely performance of all business requirements established in the administrative policies and procedures and standard operating practices. • Serving as a representative on the division's PIO Central Intake Team Triage Representative, developing a detailed understanding of the work of PIO in order to receive, triage, and make determinations about the treatment of reports of suspected provider and recipient fraud, waste, or abuse. • Providing administrative support as required by PIO including: o Managing schedules. o Meeting document production/processing. o Providing Technical Service Liaison (TSL) duties for division employees. o Providing support for division communications and human resource processes and procedures. • Working in collaboration with and providing administrative support as required to PIO and its reporting Divisions. Qualifications Minimum Qualifications **To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.** Two (2) years advanced administrative support, paraprofessional, or technical experience managing voicemail and email and intakes through data entry; OR Associate degree Information Management, Data Analysis, Human Services, Criminal Justice, or in related field and 1-year advanced administrative support, paraprofessional, or technical experience managing voicemail and email and intakes through data entry; OR Experience must demonstrate the following: • Make determinations about the treatment of reports. • Perform the coordination and administrative tasks of hiring and onboarding process. • Ensure accurate processing of receivable and payment information. Preferred Qualifications • Working knowledge of the statutes, rules, policies, mission and duties of the PIO Division in relation to the Department as a whole, to consumers, other governmental agencies, and internal and external stakeholders. • Knowledge of principles and techniques of program planning, development, and evaluation. • Broad comprehensive understanding of the Medicaid programs. • Proficiency in the use of computer applications such as Microsoft Word, Excel, Outlook, SharePoint, PowerPoint, Adobe Acrobat Pro, and the ability to learn, understand, and apply new technologies to maximize efficiencies and organize complex information in a meaningful way. • Exceptional customer service skills. • Excellent writing and speaking skills. • Ability to develop and maintain professional working relationships and work collaboratively and respond flexibly to changing and sometimes conflicting priorities and demands. • Variety of experiences working effectively with others from different backgrounds and cultures. Additional Requirements Ability to become a notary (both in person and remote) on documents as required by statute. To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Application Details How to Apply Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers . Contact If you have questions about the position, contact Tinna Welter at Tinna.Welter@state.mn.us . To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Carolyn Rice at carolyn.rice@state.mn.us . If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN SERVICES_ADA@state.mn.us for assistance. About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential. Working together to improve the state we love. What do Minnesota's State employees have in common?
Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include:
Support to help you reach your career goals:
Employee Assistance Program (EAP) for work/life support:
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. APPLICANTS WITH DISABILITIES Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the job information line at 651-259-3637 or email careers@state.mn.us and let us know the support you need. |
|
